About Us

DBK stands for Decisions Based on Knowledge

We have a dedicated team of specialists who can assist you on a wide range of personal and commercial insurance products. Our unique approach has simplified the process of putting you in a knowledgeable position to take control of your insurance requirements regardless of your situation. Our quality advice is timely, professional and easy to access.

Our culture is based on core values of integrity, respect, commitment and teamwork. We understand that little things count for so much.

We value your opinion, so please feel free to provide us with feedback about our Practice and the services we provide.

DBK Insurance Solutions Pty Ltd is proud to share with you Steadfast’s current advertising campaign. The campaign is focused on demonstrating the strength of the Steadfast network to businesses in the Australian market and showing how an insurance broker may help businesses – from helping a business to be properly covered, to managing the claims process.

Lesley Bownds
Director & Practice Principal

Lesley has been involved in the insurance industry for over 40 years and has an extensive knowledge of the ever-changing insurance landscape.  An opportunity arose in 2011 to commence her own practice specialising in General Insurance, following a restructure of Dawson & Batters, and that is when DBK Insurance Solutions commenced.

Lesley and her team strive to help their clients find the solutions to their insurance needs, providing them with the confidence that they are adequately protected should the unexpected happen.

Lesley is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), a Qualified Practising Insurance Broker (QPIB) of NIBA and holds a Diploma of Insurance Broking.  Lesley is an ASIC Tier 1 accredited Authorised Representative of Resilium Insurance Broking Pty Ltd.

In her spare time, Lesley enjoys spending time with her husband and catching up with family and friends.

Di Ryan
Personal Insurance – Senior Account Manager

Di has over 30 years’ experience in the insurance industry and founded DBK Insurance Solutions with Lesley, previously working for Dawson & Batters and prior to this working for GIO in their Albury Office.

Di specialises in Home, Contents, Motor, Caravan, Trailer, Boat, Travel and Body Corporate/Strata Title insurance. When it comes to protecting your valuable assets, it helps to have someone you can turn to for some honest advice.

Di is an Affiliate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and is a Certified Insurance Professional (CIP).  Di is accredited as an ASIC Tier 1 Authorised Representative of  Resilium Insurance Broking Pty Ltd.

In her spare time Di enjoys spending time with her family at their “summer home” on Lake Hume, jet skiing and is an avid reader.

Kacee Skrypczak
Commercial & Personal Insurance – Account Manager

Kacee has been in the insurance industry for over 10 years and joined the team at DBK Insurance Solutions in 2017. Kacee works part-time on Monday, Wednesday and Thursday.

Kacee is passionate about developing her relationship with our clients by building strong relationships and ensuring that our clients are properly protected with the right insurance plan which meets their needs.

Kacee is an Affiliate of the Australian and New Zealand Institute and Finance (ANZIIF) and is a Certified Insurance Professional (CIP). She is accredited as an ASIC Tier 1 Authorised Representative of Resilium Insurance Broking P/L and holds a Diploma of Insurance Broking

Away from work, Kacee enjoys spending quality time with her husband, two daughters and son.

Tricia Eyers
Insurance & Risk Adviser

Tricia joined the team in August 2021 with 30+ years’ experience within various sectors of the insurance industry.

Tricia specialises in commercial insurance products, in particular business, transport and rural and enjoys building new relationships with clients by taking a consultive approach to provide the best experience possible.

Tricia is a Certified Insurance Professional and Senior Associate member of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), a Qualified Practising Insurance Broker of the National Insurance Brokers Association (NIBA) and holds a Diploma of Financial Services (Insurance Broking).  Tricia is an ASIC Tier 1 accredited Authorised Representative of Resilium Insurance Broking Pty Ltd.

Away from work Tricia is actively involved within the Albury Wodonga business and philanthropic community and is a Director of Border Trust Community Foundation and Albury Wodonga Connected Communities and is also a committee member of Business Women Albury Wodonga.  Tricia believes that at some stage in our life, we will find ourselves in a position where we are able to give back to our community.  There are so many wonderful organisations supporting the community and sometimes they just need someone to lend them a hand.