About Us

DBK stands for Decisions Based on Knowledge

We have a dedicated team of specialists who can assist you on a wide range of personal and commercial insurance products. Our unique approach has simplified the process of putting you in a knowledgeable position to take control of your insurance requirements regardless of your situation. Our quality advice is timely, professional and easy to access.

Our culture is based on core values of integrity, respect, commitment and teamwork. We understand that little things count for so much.

We value your opinion, so please feel free to provide us with feedback about our Practice and the services we provide.

Lesley Bownds
Director & Practice Principal

Lesley has been involved in the insurance industry for over 40 years and has an extensive knowledge of the ever-changing insurance landscape.  She worked for AMP in Albury for 17 years and then spent the next 17 years working with AMP Financial Planners helping their clients protect their assets and achieve their financial goals.  An opportunity arose in 2011 to commence her own practice specialising in General Insurance, following a restructure of Dawson & Batters, and that is when DBK Insurance Solutions commenced.

Lesley and her team strive to help their clients find the solutions to their insurance needs, providing them with the confidence that they are adequately protected should the unexpected happen.

Lesley is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), a Certified Insurance Professional (CIP) and an ASIC Tier 1 accredited Authorised Representative of both Resilium Pty Ltd and Resilium Insurance Broking P/L.

In her spare time, Lesley enjoys spending time with her husband and catching up with family and friends.

Di Ryan
Personal Insurance – Senior Account Manager

Di has over 30 years’ experience in the insurance industry and founded DBK Insurance Solutions with Lesley, previously working for Dawson & Batters and prior to this working for GIO in their Albury Office.

Di specialises in Home, Contents, Motor, Caravan, Trailer, Boat, Travel and Body Corporate/Strata Title insurance. When it comes to protecting your valuable assets, it helps to have someone you can turn to for some honest advice.

Di is accredited as an ASIC Tier 2 Authorised Representative of Resilium Pty Ltd.

In her spare time Di enjoys spending time with her family at their “summer home” on Lake Hume, jet skiing and is an avid reader.

Jen Lewis
Commercial Insurance – Account Manager

Jen has been involved in the Financial Services industry since 2001, having “fallen” into the role initially. She spent almost 12 years with the one adviser in Wangaratta, where she predominately looked after the Home and Motor needs of clients.

After a few years away in the motor vehicle industry, she has joined the team at DBK where she will be concentrating on the Business/Trade & Farm insurance side of our client base and continuing to grow her knowledge of the insurance industry.

Jen enjoys dealing directly with our clients and helping to make insurance easier for them to understand.

Jen is accredited as an ASIC Tier 2 Authorised Representative of Resilium Pty Ltd and Resilium Insurance Broking P/L.

Away from work, Jen enjoys spending time with her husband, exploring the local area – we live in the perfect place to go on adventures – travelling, camping and catching up with family and friends.

Kacee Skrypczak
Commercial & Personal Insurance – Account Manager

Kacee has been in the insurance industry for over 10 years and joined the team at DBK Insurance Solutions in 2017. Kacee works part-time on Monday, Wednesday and Thursday.

Kacee is passionate about developing her relationship with our clients by building strong relationships and ensuring that our clients are properly protected with the right insurance plan which meets their needs.

Kacee is an Affiliate of the Australian and New Zealand Institute and Finance (ANZIIF) and is a Certified Insurance Professional (CIP). She is accredited as an ASIC Tier 1 Authorised Representative of Resilium Insurance Broking P/L and Resilium Pty Ltd.

Away from work, Kacee enjoys spending quality time with her husband, two daughters and son.

Amanda Bownds
Office Manager & Personal Assistant

Amanda joined the team in 2016 and works part-time on Tuesday, Wednesday and Friday.

On the days she is in the office, Amanda will most likely be the voice that greets you when you phone our office.  Amanda also assists Di with managing the Personal Insurance renewals of our Resilium clients.

Amanda is accredited as an ASIC Tier 2 Authorised Representative of Resilium Pty Ltd.

Outside of work, Amanda loves spending time with her 5 daughters and coaching junior netball at a local football and netball club.